Help Centre
Frequently Asked Questions
Everything you need to know about shipping containers in Australia.
Pricing
How does the 20% discount work?
Our pricing engine monitors container prices across Australia and sets our prices at exactly 20% below the national average. This is automatic - no coupon needed.
Are there hidden fees?
No. The listed price is the container price. Delivery is quoted separately based on your location. No admin fees or surprise charges.
Do you offer payment plans?
Yes, for qualifying purchases we arrange flexible payment terms. Mention this in your quote request.
Containers
What sizes do you stock?
We carry 10ft, 20ft, and 40ft in Standard and High Cube. Standard is 8'6" tall, High Cube is 9'6" tall.
New vs Used - what's the difference?
New (single-trip) containers are pristine. Used containers show cosmetic wear but are certified wind and watertight with guaranteed structural integrity.
Can I inspect before buying?
Yes - visit our Sydney, Melbourne, or Brisbane depots by appointment. Remote customers receive detailed photo reports.
Do containers come with warranty?
New containers include a 12-month structural warranty. Used containers are sold with wind and watertight certification.
Delivery
Where do you deliver?
Every state and territory. Our depots cover all major metros and transport partners service regional and remote locations Australia-wide.
How much does delivery cost?
Metro delivery typically ranges $250-$600. Regional and remote is quoted per case. We always provide an exact quote before purchase.
How long does delivery take?
Metro: 5-10 business days. Regional: 10-15 business days from order confirmation.
What do I need for delivery?
A flat, level surface supporting the container weight. The truck needs 3m clear height and room to manoeuvre.
Modifications
What modifications are available?
Personnel doors, roller doors, windows, electrical fit-outs, insulation, shelving, custom paint, ventilation, and lock boxes.
How long do modifications take?
Simple mods: 3-5 days. Complex fit-outs with electrical and insulation: 2-4 weeks.