Privacy Policy

Modulrkargo (Modulrkargo Pty Ltd, ABN [ABN]) respects your privacy. This policy explains what personal information we collect through this website, why we collect it, how we store it, and how you can access or correct it. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

We only collect what you choose to give us. When you submit our quote or contact form, we collect:

• Your name
• Your email address
• Your phone number (optional)
• The message or requirements you enter, including any delivery location you provide

Our web server also records standard technical information such as IP address, browser type and the pages requested. This is used for security and troubleshooting only.

Why we collect it

We use your information solely to respond to your enquiry, prepare and deliver a quote, arrange delivery, and keep a record of our dealings with you. We do not sell your personal information. We do not use it for marketing unless you have separately opted in.

Who we share it with

We disclose your information only where it is necessary to fulfil your request, for example to a transport contractor arranging delivery to your site, or where we are required to do so by law. Our third-party service providers are:

• [WEB HOSTING PROVIDER] — hosts this website and its database
• [TRANSPORT PARTNERS, IF APPLICABLE] — delivery arrangements

We do not currently disclose personal information to recipients outside Australia. [Amend this if your hosting or any service provider stores data overseas — you must disclose the countries.]

Cookies

This website sets a single essential session cookie, which keeps your form submission secure and prevents cross-site request forgery. It contains no personal information and expires when you close your browser. We do not use advertising or third-party tracking cookies. [If analytics or advertising pixels are added later, this section must be updated and a consent mechanism added.]

How we protect your information

All traffic to this site is encrypted with HTTPS. Enquiry data is stored in a database that is not accessible from the public internet, and access to it is restricted to authorised staff via an authenticated administration portal. We retain enquiry records for [RETENTION PERIOD, e.g. 7 years for tax and warranty purposes], after which they are deleted.

Accessing, correcting or deleting your information

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us at sales@modulrkargo.com and we will respond within 30 days.

Complaints

If you believe we have mishandled your personal information, contact us first at sales@modulrkargo.com. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Contact

Modulrkargo Pty Ltd
ABN [ABN]
[STREET ADDRESS], [SUBURB] [STATE] [POSTCODE]
sales@modulrkargo.com
1300 000 000

Changes to this policy

We may update this policy from time to time. The current version is always published on this page with the date it was last updated.